Terms and conditions

These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the "website") and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).
These pages, the content and infrastructure of these pages, and the online accommodations reservation service provided on these pages and through the website (the "service") are owned, operated and provided by Prime Intercity Services L. P. ("VillaCarte.com", "us", "we" or "our") and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.


1. Scope of our Service
Through the website, we (Prime Intercity Services L. P. and its affiliate (distribution) partners) provide an online platform through which owners of such types of properties as villas, houses, apartments, (collectively the " property(s)" or "accomodation(s)"), can advertise their properties for reservation or for sale. Reservation or purchase can be made only by contacting our Rental manager or Sales manager. By making a reservation through VillaCarte.com, you enter into a legally binding contractual relationship with Prime Intercity Services L. P.
From the point at which you make your reservation, we act as the party, organizing your stay in the reserved property. We transmit the details of your reservation to the relevant property owner, provide airport transfer, assist with check-in and check-out, record electric and water meters’ readings, and take care of other issues regarding renting and staying in the rented property.
When rendering our services, the information that we disclose is based on the information provided to us by accommodation providers. Although we will use reasonable skill and care in performing our services we cannot guarantee that, all information is accurate, complete or correct.


2. Prices
All prices displayed on the VillaCarte.com website are given for reference and may vary depending on season and length of stay. Final booking price can only be provided and confirmed by the Rental manager.
We want you to pay the lowest price possible for your stay. Should you find the same accommodation, with the same reservation conditions, at a lower rate than offered by us, we will try our best to match the difference between our rate and the lower rate.
Obvious errors and mistakes (including misprints) are not binding.
All special offers and promotions are marked as such.


3. Free of Charge
For those who made a property reservation with VillaCarte.com we offer free of charge services, such as airport transfer, 24/7 concierge service, welcoming tour around the island.


4. Credit Card
There is the opportunity for reservations to be paid (wholly or partly and as required under the payment policy of the accommodation) by means of secure online payment (all to the extent offered and supported by your bank). Payment is safely processed from your credit/debit card or bank account to the bank account of Prime Intercity Services L. P. through a third party payment processor.


5. Guest Reviews
All guests who spent their holiday with us are welcome to leave their review on our website for the purpose of informing future customers of their opinion of the service and quality of the accommodations. The reviews may be wholly or partly used and placed by VillaCarte.com at its sole discretion (e.g. for marketing, promotion or improvement of our service) on our website or such social media platforms, newsletters, special promotions, or other channels owned, hosted, used or controlled by VillaCarte.com. We reserve the right to adjust, refuse or remove reviews at our sole discretion. The guest review form should be regarded as a survey and does not include any (further commercial) offers, invitations or incentives whatsoever.


6. Disclaimer
Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).
However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the accommodation as made available on our website, the services rendered or the products offered by the accommodation provider or other business partners, any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the accommodation or any of our other business partners (including any of their employees, directors, officers, agents, representatives or affiliated companies) whose products or service are (directly or indirectly) made available, offered or promoted on or through the website, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.


7. Intellectual property rights
Unless stated otherwise, the software required for our services or available on or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by VillaCarte.com, its suppliers or providers.
VillaCarte.com exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of) (the look and feel (including infrastructure) of) the website on which the service is made available (including the guest reviews and translated content) and you are not entitled to copy, scrape, (hyper-/deep)link to, publish, promote, market, integrate, utilize, combine or otherwise use the content (including any translations thereof and the guest reviews) or our brand without our express written permission. To the extent that you would (wholly or partly) use or combine our (translated) content (including guest reviews) or would otherwise own any intellectual property rights in the website or any (translated) content or guest reviews, you hereby assign, transfer and set over all such intellectual property rights to VillaCarte.com. Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).


8. Miscellaneous
To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with the law of the country where the subject property is located and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in this country.
The original Russian version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the Russian version and any other language version of these terms and conditions, the Russian language version to the extent permitted by law shall apply, prevail and be conclusive. The Russian version is available on our website (by selecting Russian language) or shall be sent to you upon your written request.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.


9. About Prime Intercity Services L. P. and the support companies
The property booking service is rendered under the brand of VillaCarte.com by Prime Intercity Services, which is a private limited partnership company, incorporated under the laws of the United Kingdom and having its office at 44 Main street, Douglas, South Lanarkshire, United Kingdom and registered with the Company ID SL17169.