How to cancel the order

By making a reservation with VillaCarte.com, you accept and agree to the following cancellation and no-show policy, and to any additional terms and conditions of the accommodation provider that may apply to your reservation or during your stay, including for services rendered and/or products offered by the accommodation provider.


VillaCarte.com applies the following Cancellation and Refund policy:
If cancelled up to 30 days prior to arrival, 70% of the reservation price will be refunded in case the property is rented out to another guest for the same dates. If cancelled up to 7 days prior to arrival, 30% of the reservation price will be refunded in case the property is rented out to another guest for the same dates. If cancelled later than 7 days prior to arrival or in case of no-show, the total price of the reservation will be charged.


Please note that a reservation which requires down payment or (wholly or partly) prepayment may be cancelled (without a prior notice of default or warning) insofar the relevant (remaining) amount(s) cannot be collected in full on the relevant payment date in accordance with the relevant payment policy of the accommodation and the reservation. Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account and you shall not be entitled to any refund of any (non-refundable) prepaid amount unless the accommodation agrees or allows otherwise under its (pre)payment and cancellation policy.


If you wish to adjust or cancel your reservation, please contact the Reservation manager assigned to you. Please note that you may be charged for your cancellation in accordance with the accommodation provider's cancellation, (pre)payment and no-show policy or not be entitled to any repayment of any (pre)paid amount. We recommend that you read the cancellation, (pre)payment and no-show policy of the accommodation provider, stated in this Cancellation and Refund policy and in the Lease Rental Agreement that will be provided to you, carefully prior to making your reservation and remember to make further payments on time as may be required for the relevant reservation.